These service terms apply between Dragon Hispeed Co., Ltd. (the provider) and the customer using BangrakHosting services.
The provider reserves the right to refuse the following types of website:
Pornographic or sexually explicit websites, sexual services, and websites linking to such material.
Hacking, warez, cracks, viruses, worms, trojans and other unlawful software.
Gambling websites of all kinds.
Download, MP3, software, video, voice clip and online music sites, including attempts to disguise file extensions; infringement of trademarks, copyright or intellectual property; threats, fraud, false information, obscene material and drugs.
Public free or paid email services, and public image/file-upload services.
Public free or paid hosting and web-space services.
Websites that bring the provider into disrepute.
Redistribution of the provider's resources, including email, web space and databases, without permission. Use must relate to the customer's own website or business, at the provider's discretion.
The provider supplies hosting, not general software or script-development support. Hosting-related assistance is provided; other questions may be referred to external documentation.
Commercial mass emailing, unsolicited advertising, forged return addresses, chain messages and repeated unsolicited messages are prohibited. Breach may result in immediate suspension without notice or refund.
Misuse of CPU, storage, email, forwarding, POP3, autoresponders or scripts to attack other servers is prohibited. The source terms provide for claims for damages by the provider and affected owners, with claims stated as starting from USD 30,000.
Activities that breach Thai or international law or cause harm to public institutions or society are the customer's responsibility. The provider may suspend service without refund and may pursue damages.
The provider cannot guarantee that backups will be complete or recoverable after equipment failure or other unforeseen events. Customers must retain at least one independent copy of their data.
Customers cancelling or downgrading before the end of the agreed term are not entitled to a partial or full refund, unless the provider cancels the service and determines an appropriate refund.
Infected website, email and database files may be automatically removed without advance notice.
Late payment may result in temporary suspension without advance notice.
If server damage makes data unrecoverable, the maximum refund is limited to the value of the purchased service.
The provider may suspend services when space or traffic quotas are exceeded, or when the service term expires, without advance notice.